Shipping Guide – Global e Trends
Our goal is to offer you the best shipping options, no matter where you live. Every day, We serve tens of thousands of customers worldwide, ensuring that we provide the highest levels of response to you at all times.
Which countries can we deliver the package to?
We can ship to most countries in the world.
We do not ship to some countries. You can check which countries we can ship by following method.
Add the product to Shopping cart and proceed to check out page then click the drop down menu on in order Details form, you can see if this product can be delivered to that destination country.
For example see below image of check out page where you can check what countries are available for shipping.
What shipping methods do you offer and how long does the delivery take?
The time to deliver an order involves processing time and shipping time.
Processing time = the time between when you place an order and when it is shipped from the origin country.
Shipping time = the time between when your order has been shipped and delivered to you;
The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment. This can be 5-10 business days
The time for your item(s) to travel from the warehouse to your destination.
All items being sold at Global e Trends are usually delivered to buyers within 7- 30 business days or less depending on the location and shipping method your choose.
Full refunds are not available under the following circumstances:
1. Delays caused by the buyer providing incorrect or incomplete delivery information;
2. Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather, and war;
3. Any uninsured order that is lost or stolen;
4. Delays in delivery caused by any other beyond Global e Trends’ control, such as public holidays and Customs issues.
You can select your available preferred shipping method at checkout among the ones listed here below:
* Expedited Shipping services such as DHL and EMS Express Mail Service shipping methods can not deliver to P.O Box addresses.
Note: The shipping times mentioned above refer to the estimated times of business days that the shipment will take after an order has been shipped. Business days do not include Saturday/Sunday and any public holidays. These estimates are based on normal circumstances and are not a guarantee of delivery times. We are not responsible for the failures or delays in delivery resulting from any force majeure event, such as natural disaster, bad weather, war, and any other event beyond our direct control, such as public holidays and customs issues.
|SHIPPING FROM UK, EU, CN/HK WAREHOUSES|
|EU Warehouse||UK||3-5 business days|
|Other EU countries||7-10 business days|
|International Warehouse||China||10-14 business days|
|Hong Kong||10-14 business days|
Shipping from your local warehouse is significantly faster. Some charges may apply.
The shipping fees of DHL Express and FedEx Ground may vary according to the delivery area and ZIP code, and thus slight mismatch may arise between the charges shown on the product page and on the shopping cart.
The estimated delivery time may also vary according to your location and the origin of your order. If you require any further information or assistance, please do not hesitate to contact us.
About customs tax
Taxes may apply to imported goods/services and is regulated by the country’s law. Global E Trends is not responsible for any tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country. Please contact local customs for clarity and information.
Why can I not select free shipping for my country?
We do not offer free shipping to some countries where we can not guarantee a cheap or reliable delivery service. However, we strive for increasing the number of countries eligible for our free shipping service, and you may discover that this option is available for your country in the near future.